Digital Marketing & Web Design for Non-Profit & Charities
Donations that don’t drop off at checkout. Not just an awareness campaign.
A moving story doesn’t matter if the donation form is clunky enough to lose someone at the last step. We build donation flows that actually convert intent into a completed gift, and marketing built around a budget that has to work as hard as your mission does.
What we offer
Everything a non-profit needs, to turn intent into impact.
A non-profit’s budget has to work harder than a commercial one — every dollar spent on marketing is a dollar not going to the mission. Four disciplines built around making that spend count.
01 — Design
Design
A donation flow that doesn’t lose supporters at the last step.
Trust-building design
- Website design
- UX & UI design
- Conversion-focused design
Storytelling & brand
- Branding & visual identity
- Graphic design
- Landing page design
02 — Develop
Develop
Donation and membership systems built for how supporters actually give.
Donation platform
- Website development
- Web app development
- API & integrations
Ongoing reliability
- Website care & support
- Platform migrations
03 — Market
Market
Campaigns that reach the right supporters, on a budget that respects your mission.
Reach supporters
- SEO
- Social media marketing
- Meta ads
Retain donors
- Email marketing
- Analytics & CRO
04 — Automate
Automate
Donor thank-yous, receipts and follow-up running automatically.
Donor operations
- Workflow automation
- CRM & sales automation
- AI chatbots & assistants
Reporting
- Reporting & data automation
- Marketing automation
05 — Grow
Grow
Not another service — the outcome: more of your budget going to the mission, not lost to friction.
How we keep your impact growing
- Donor retention
- Recurring-giving strategy
- Transparent reporting
- Campaign planning
- Ongoing support
Clients
Trusted by businesses across Australia.
Meta
Shopify
Microsoft
Klaviyo
TikTok
WordPress
WooCommerce
Google Ads
Google Analytics
ChatGPT
Our process
How we work with non-profits.
Impact Audit
We review your current donation flow and site the way a first-time supporter would, and flag exactly where they’d drop off before giving.
- Donation flow audit
- Messaging review
- Search visibility audit
Storytelling & Trust
A clear, honest story about your impact and where donations actually go — the transparency that turns a visitor into a donor.
- Impact storytelling
- Transparency & trust
- Clear messaging
Build the Donation Platform
A fast, simple donation and recurring-giving flow, built to convert intent before someone changes their mind.
- Donation integration
- Recurring giving
- Mobile-first
Supporter Outreach
Campaigns that reach the right supporters efficiently, since a non-profit budget has to work harder than a commercial one.
- Targeted outreach
- Campaign planning
- Efficient spend
Automate Donor Follow-up
Thank-yous, receipts and impact updates sent automatically, keeping donors engaged without manual admin work.
- Automated thank-yous
- Receipt automation
- Impact updates
Report & Improve
Every month we show you what’s actually driving donations, and adjust the plan around what’s genuinely working.
- Donation tracking
- Monthly reporting
- Ongoing optimisation
Growth Digital
Digital agency, based in Australia
Tell us about your organisation and what’s not converting on your current site. We’ll come back with specific ideas, not a generic pitch.
Who we help
Built for every business. Proven across every industry.
Every business is different, but every business needs the right digital foundation to grow. Whether you’re launching a startup, scaling a growing business or leading a national enterprise, we tailor every solution to your goals, industry and stage of growth.
By business type
By industry
- Healthcare & Medical
- Finance & Banking
- Education & E-learning
- Real Estate
- Retail & E-commerce
- Professional Services
- Technology & Software
- Fashion & Apparel
- Agriculture
- Government Organisation
- Hospitality & Tourism
- Automotive & Car Care
- Construction & Builder
- Manufacturing
- Transport & Logistics
- Legal Services
- Fitness & Wellness
- Rental & Hire
- Entertainment & Media
- Non-Profit & Charities
Why Growth Digital
More than a digital agency. Your growth partner.
We’re more than a digital agency. We become an extension of your team—bringing strategy, design, development, marketing and AI together to solve problems, unlock opportunities and drive measurable business growth.
01
Results Before Everything
Every decision we make is guided by outcomes, not opinions. From websites and digital marketing to AI automation, we focus on the metrics that matter—qualified leads, conversions, revenue and long-term business growth.
“If you can’t measure it, you can’t improve it.”
02
Faster Execution. Smarter Delivery.
Traditional agencies lose momentum in meetings, approvals and internal processes. We keep communication focused, decisions fast and projects moving—so more time is spent delivering results, not discussing them.
“Ideas are easy. Execution is everything.”
03
AI Built In, Not Bolted On.
AI isn’t an extra service—it’s part of how we work. We use AI and automation to streamline workflows, accelerate delivery and help your business operate more efficiently as it grows.
“The best way to predict the future is to invent it.”
04
Different by Design.
Growth Digital was built to challenge the traditional agency model. No expensive offices. No unnecessary overheads. No sales-driven culture. Just an Australian-led team supported by experienced global specialists, delivering premium digital solutions with better value, faster turnaround and greater flexibility.
“The significant problems we face cannot be solved at the same level of thinking that created them.”
05
Your Long-Term Growth Partner
We’re here for more than a single project. As your business evolves, we continue to optimise, improve and support your digital ecosystem—helping you adapt, scale and grow with confidence.
“Success is the sum of small efforts, repeated day in and day out.”
Why us for non-profits
We know every dollar of your budget matters.
We prioritise what actually drives donations
Non-profit budgets don’t stretch to everything at once. We tell you honestly what to fix first — usually the donation flow itself before spending on more traffic to send to it.
Dropped donations at checkout are a fixable problem
A clunky donation form loses genuinely willing donors. We treat that as a real, fixable conversion problem, not an unavoidable cost of doing good work.
Reviews
What our clients say on Google.
Excellent
4.9
Urszula Kelly
We’re really happy with Growth Digital. They built our new website and now take care of our SEO. The team was great to work with — professional, responsive, and easy to communicate with. The website looks clean, modern, and represents us perfectly.
Calamvale Medicine
We started Google Ads with Growth Digital for our pharmacy, and it’s made a real difference. More people are finding us online, and the ads actually bring in local customers. Very happy with their work.
Georgia Smith
They helped me build and customise my Shopify website exactly the way I wanted it. I had plenty of requests and lots of back and forth along the way, and they were always so patient, responsive, and accommodating. The end result is even better than I imagined.
Werner Obermeier
I signed up with Growth Digital to replace my website with a new design after about 20 years of mixed experiences with other IT companies. Jignesh and Heath exceeded all of my expectations and I am extremely happy with the outcome and their timely responses to all issues.
David Finnimore
The team at Growth Digital went above and beyond to deliver our project on-time and on-budget under testing circumstances including pushing through non-working hours. The results speak for themselves but the effort and energy put into our project was more than expected.
Bessette Bridal
My brand required a completely new website which had many moving parts. Jignesh, Heath and their team are calm, diligent, and prompt to assist. Nothing was ever a problem — very happy with how the new site has come together.
Maylene Slater-Burns
We are a First Peoples company and required a lot of time to facilitate community consultations. This company has been so supportive and patient and accommodating; we cannot brag up about them enough.
Sandy Prasad
I have used Growth Digital to set up my medical clinic. Heath has been the main IT specialist. He has been exceptional. Extremely talented. Very efficient and very high quality service.
Alison C
They took my idea and put it into a website that I am proud to go live on. They have been a great source of support during this time and I will continue to utilise their services further as my company grows. Highly recommend.
Jane Dunning
I recently worked with Growth Digital to create the new website for my business, Best in Show Photography, and I couldn’t be happier with the results. As a fine art photography company focused on the deep emotional bond between people and their dogs, it was incredibly important to me that the website felt warm, inviting, and premium. Growth Digital delivered exactly that. They beautifully showcased my portfolio, creating a clean, elegant layout that allows the images and stories to truly shine. Beyond the stunning design, the website is highly functional, easy to navigate, and perfectly set up for clients looking to invest in lifelong family portraits. The communication throughout the project was seamless, and their attention to detail made the entire process stress-free. If you are looking for a digital agency that listens, understands your brand identity, and delivers a high-quality product, I highly recommend Growth Digital!
Courtney Atkins
Growth Digital were amazing; they were very quick and so helpful. Heath was so great to work with and put together our website, very professional and highly recommended for anyone wanting to complete a website!
LA Accounts
Was a pleasure working with Heath to create a fantastic website. He was very helpful and prompt in answering any questions that we had. We can’t recommend Growth Digital enough.
Karin McInerney
The Growth Digital team did a fantastic job fixing up my website and were great to work with – endlessly patient and accommodating. I’m very happy with the end-result. Highly recommended!
Klara Truden
Working with Growth Digital on our new website was an incredibly smooth and positive experience. The entire process was clearly explained, well-organized, and professionally guided from start to finish. The end result is excellent — we’re truly proud of our new site. The team was professional, courteous, and a pleasure to work with. A special thank you to Heath for his patience and support throughout the project. I can wholeheartedly recommend Growth Digital and would not hesitate to work with them again in the future.
Bunarong Aquarium
Growth Digital is very professional and exceeded my expectations for an updated website. Great communication with Heath through out the process and was completed in said time frame. Can highly recommend.
Peter M
Very happy, they kept in good contact with me throughout, were well priced and provided exactly what I was after. Well done Growth Digital.
Travis Mcnaught
I’d definitely recommend this company for building a website and SEO. I had dealings with Jignesh & Heath and our company couldn’t be happier with the design and layout of our website. They made the process extremely easy and smooth, with explaining and answering questions that we had throughout the process. Heath was great to deal with and always quick with his work and with prompt response to my questions.
Dealivered
We recently worked with Growth Digital to set up our website and were extremely pleased with the entire experience. From the initial consultation to the final launch, Heath was professional, knowledgeable, and incredibly supportive. He took the time to understand our needs and ensured everything was running smoothly before going live.
YL
Big thank you to Heath and Jignesh! They were able to cater to my needs and freshen up my shopify store. From start to finish they were very transparent, knowledgeable and also competitive with pricing. Would definitely recommend them to anyone.
Kwong Keet Chan
This team is fantastic from first encounter to finished project. It was a pleasure to deal with Jignesh and Heath in the whole process. They were friendly, professional, patience and get things done promptly and to-the-point. We got our e-commerce store moved from Ecwid to Shopify and nothing is too big or too small to enquire or explore. More than satisfied with the result.
Lea Simmonds
Was very happy with Heaths service and setting up our Website.
Tendai Makanyanga
It was an excellent experience working with Growth Digital. Jignesh, Heath and the team were responsive to our needs setting up our business website, Tutum Mental Health. They were great teachers along the way as well. We would highly recommend this company.
Dave Sullivan
Jignesh and Heath provide an excellent service. My new website professionally reflects my product. One of my core requirements was the website needed to be easy to navigate and understand. My expectations were exceeded. All of my requests were promptly responded to and communicated back to me. I am not all that Tech savvy however, I was respected, and time was taken to explain some of the more complex issues with me. They are patient.
Leathercare Melbourne
Huge thanks to Growth Digital for an awesome website and SEO work! The team was super easy to work with, and the results speak for themselves — our site looks great, and we’re getting way more traffic. Highly recommend!
Antoinette Braybrook
Very thorough, responsive and supportive. I am new to Shopify and learning a lot from Heath. Thank you.
Karen Wykes
I’m thrilled with my new website from Growth Digital! It’s professional, easy to navigate, and loads quickly. The customer service was outstanding — every request was met with patience and efficiency. I highly recommend Growth Digital for website development!
Ioanna Panou
Growth digital has exceeded my expectations. I am very happy with my ecommerce website. Heath has always been very professional and I feel that it is a company that I can rely on for ongoing support.
Numbers
Real results. Real growth.
Behind every number is a successful partnership, measurable results and years of digital marketing expertise.
$580M+
Revenue Generated
Tracked across client stores and campaigns.
55,000+
Sales Generated
Orders driven through ecommerce builds and ads.
15,500+
Leads Generated
Qualified enquiries delivered to client inboxes.
$150M+
Ads Spend
Managed across Google, Meta and more.
250+
Clients Engaged
From sole traders to national brands.
20+
Team Members
Australian-led, with global specialists.
18+
Years of Experience
Senior people on every project.
10+
Years of Business
And still growing every year.
Work
Real work, real organisations.
Ready to grow your impact?
Tell us about your organisation and what’s not converting. We’ll come back with a plan — no jargon, no pressure.
Digital marketing for non-profits, done properly
Non-profit marketing runs on a fundamentally different economics than commercial marketing — the budget is tighter, transparency matters more, and the “conversion” is someone trusting you enough to give money away with nothing tangible in return. Getting the donation experience and the trust story right matters more than volume of traffic.
Read more
Should we prioritise one-off donations or recurring giving?
Recurring giving generally provides more predictable, sustainable revenue over time, so we typically recommend making the recurring option prominent and easy, without hiding or discouraging one-off gifts for people who prefer that.
Do you integrate with our existing donation or CRM platform?
In most cases, yes — we’ve integrated with common non-profit donation and CRM platforms before. The specifics depend on your system, so we’ll check compatibility before quoting.
How do you keep marketing spend efficient on a tight budget?
We prioritise the highest-return work first — usually fixing the donation flow itself and building organic search and email before scaling paid spend, since paid traffic to a leaky donation form wastes a scarce budget.
Can you help with grant applications or fundraising events, not just the website?
No, grant writing and event management sit outside what we deliver — we focus on the digital side: the website, donation flow, marketing and automation around it.
FAQ
Questions, answered.
Do you work with charities, community organisations and NGOs?
Yes — registered charities, community organisations and NGOs of different sizes are all common clients, each scoped around their actual budget and mission.
Do you offer discounted rates for non-profits?
We don’t run a fixed non-profit discount program, but we do scope every project tightly to what’s actually needed and achievable within your budget — tell us what you’re working with and we’ll be upfront about what’s realistic.
Can you help improve our email newsletter or donor communications?
Yes — email marketing and donor communication sequences are common work, since retaining and re-engaging existing donors is often more cost-effective than acquiring new ones.
How do you show impact and transparency on the website?
We build clear, honest reporting sections showing where donations go and what they achieve — genuine transparency tends to build more donor trust than polished but vague messaging.
Do you offer ongoing marketing or just a one-off website build?
Both — some organisations want a single website project, others want ongoing donor communications and campaign support running month to month. We scope it around what your organisation actually needs.