Email Marketing Australia

Turn your list into repeat revenue.

We build and manage Klaviyo flows and email campaigns for Australian businesses — automated sequences and newsletters that keep selling long after the email’s been sent.

What’s included

Every part of email marketing, covered.

Flows, campaigns, list growth and deliverability — run as one connected email strategy, not a newsletter sent whenever someone remembers.

01

Automated Flows

Set-and-forget sequences that sell around the clock, triggered by what your customers actually do.

Welcome series, abandoned cart, post-purchase — every flow is built once and keeps converting without anyone touching it.

Flows

  • Welcome series
  • Abandoned cart
  • Browse abandonment
  • Post-purchase

Lifecycle

  • Win-back campaigns
  • Replenishment reminders
  • VIP & loyalty flows
  • Sunset / re-engagement

02

Campaign Strategy & Design

Newsletters and promotional campaigns designed and written to actually get opened and clicked.

From subject lines to layout, every campaign is built to earn the open, not just land in the inbox.

Campaigns

  • Newsletters
  • Promotional campaigns
  • Product launches
  • Seasonal campaigns

Design

  • Email design
  • Copywriting
  • Subject line testing
  • Mobile optimisation

03

List Growth & Segmentation

Grow a list of people who actually want to hear from you, then message them like it.

A bigger list means nothing if it’s not segmented — we build the capture strategy and the segments that make every send more relevant.

Growth

  • Signup forms & pop-ups
  • Lead magnets
  • List cleaning
  • Opt-in strategy

Segmentation

  • Behavioural segments
  • Purchase history
  • Engagement tiers
  • Custom properties

04

Deliverability & Reporting

Make sure your emails actually land in the inbox, then know exactly what they’re producing.

A great email that lands in spam is worth nothing — we manage sender reputation and track results properly so every send earns its place.

Deliverability

  • Sender reputation
  • Authentication (SPF/DKIM)
  • Inbox placement
  • List hygiene

Reporting

  • Open & click rates
  • Revenue attribution
  • A/B testing
  • Monthly reporting

Clients

Trusted by businesses across Australia.

Google

Meta

Shopify

Microsoft

Klaviyo

TikTok

WordPress

WooCommerce

Google Ads

Google Analytics

ChatGPT

Our process

How we grow revenue from your email list.

Klaviyo Setup

Proper integration between your store or CRM and Klaviyo, so every flow triggers off accurate, real-time customer data.

  • Klaviyo integration
  • Data sync
  • Segment setup

Build the Flows

Welcome, abandoned cart, post-purchase and win-back sequences built and tested before they ever go live.

  • Flow building
  • Email design
  • Copywriting

Campaign Calendar

Newsletters and promotional campaigns planned around your actual sales calendar, not sent whenever there’s time.

  • Campaign planning
  • Content calendar
  • Seasonal campaigns

Test & Launch

Every flow and campaign is tested across inboxes and devices before it reaches your list.

  • Deliverability testing
  • QA & testing
  • Launch

Report & Optimise

Monthly reporting on opens, clicks and revenue, then testing to keep lifting performance.

  • Monthly reporting
  • A/B testing
  • Ongoing optimisation
Growth Digital

Growth Digital

Digital agency, based in Australia

Most Klaviyo accounts we take over have a welcome flow and nothing else — no abandoned cart, no post-purchase, no win-back. Tell us what your list looks like and what you’re currently sending, and we’ll tell you honestly how much revenue is sitting on the table.

We’d love to hear from you.

Who we help

Built for every business. Proven across every industry.

Every business is different, but every business needs the right digital foundation to grow. Whether you’re launching a startup, scaling a growing business or leading a national enterprise, we tailor every solution to your goals, industry and stage of growth.

Why Growth Digital

More than a digital agency. Your growth partner.

We’re more than a digital agency. We become an extension of your team—bringing strategy, design, development, marketing and AI together to solve problems, unlock opportunities and drive measurable business growth.

01

Results Before Everything

Every decision we make is guided by outcomes, not opinions. From websites and digital marketing to AI automation, we focus on the metrics that matter—qualified leads, conversions, revenue and long-term business growth.

“If you can’t measure it, you can’t improve it.”

Peter Drucker

02

Faster Execution. Smarter Delivery.

Traditional agencies lose momentum in meetings, approvals and internal processes. We keep communication focused, decisions fast and projects moving—so more time is spent delivering results, not discussing them.

“Ideas are easy. Execution is everything.”

John Doerr

03

AI Built In, Not Bolted On.

AI isn’t an extra service—it’s part of how we work. We use AI and automation to streamline workflows, accelerate delivery and help your business operate more efficiently as it grows.

“The best way to predict the future is to invent it.”

Alan Kay

04

Different by Design.

Growth Digital was built to challenge the traditional agency model. No expensive offices. No unnecessary overheads. No sales-driven culture. Just an Australian-led team supported by experienced global specialists, delivering premium digital solutions with better value, faster turnaround and greater flexibility.

“The significant problems we face cannot be solved at the same level of thinking that created them.”

Albert Einstein

05

Your Long-Term Growth Partner

We’re here for more than a single project. As your business evolves, we continue to optimise, improve and support your digital ecosystem—helping you adapt, scale and grow with confidence.

“Success is the sum of small efforts, repeated day in and day out.”

Robert Collier

Why us for email marketing

Built to sell while you’re not looking.

Flows built on real customer behaviour

Every flow triggers off what a customer actually does — browsing, buying, going quiet — not a generic time-delay sequence that ignores what’s really happening in your store.

Deliverability managed properly

A brilliant email that lands in spam earns nothing. We manage sender reputation and authentication from day one, not after opens quietly start dropping.

Reviews

What our clients say on Google.

Excellent

4.9

Urszula Kelly

We’re really happy with Growth Digital. They built our new website and now take care of our SEO. The team was great to work with — professional, responsive, and easy to communicate with. The website looks clean, modern, and represents us perfectly.

Calamvale Medicine

We started Google Ads with Growth Digital for our pharmacy, and it’s made a real difference. More people are finding us online, and the ads actually bring in local customers. Very happy with their work.

Georgia Smith

They helped me build and customise my Shopify website exactly the way I wanted it. I had plenty of requests and lots of back and forth along the way, and they were always so patient, responsive, and accommodating. The end result is even better than I imagined.

Werner Obermeier

I signed up with Growth Digital to replace my website with a new design after about 20 years of mixed experiences with other IT companies. Jignesh and Heath exceeded all of my expectations and I am extremely happy with the outcome and their timely responses to all issues.

David Finnimore

The team at Growth Digital went above and beyond to deliver our project on-time and on-budget under testing circumstances including pushing through non-working hours. The results speak for themselves but the effort and energy put into our project was more than expected.

Bessette Bridal

My brand required a completely new website which had many moving parts. Jignesh, Heath and their team are calm, diligent, and prompt to assist. Nothing was ever a problem — very happy with how the new site has come together.

Maylene Slater-Burns

We are a First Peoples company and required a lot of time to facilitate community consultations. This company has been so supportive and patient and accommodating; we cannot brag up about them enough.

Sandy Prasad

I have used Growth Digital to set up my medical clinic. Heath has been the main IT specialist. He has been exceptional. Extremely talented. Very efficient and very high quality service.

Alison C

They took my idea and put it into a website that I am proud to go live on. They have been a great source of support during this time and I will continue to utilise their services further as my company grows. Highly recommend.

Jane Dunning

I recently worked with Growth Digital to create the new website for my business, Best in Show Photography, and I couldn’t be happier with the results. As a fine art photography company focused on the deep emotional bond between people and their dogs, it was incredibly important to me that the website felt warm, inviting, and premium. Growth Digital delivered exactly that. They beautifully showcased my portfolio, creating a clean, elegant layout that allows the images and stories to truly shine. Beyond the stunning design, the website is highly functional, easy to navigate, and perfectly set up for clients looking to invest in lifelong family portraits. The communication throughout the project was seamless, and their attention to detail made the entire process stress-free. If you are looking for a digital agency that listens, understands your brand identity, and delivers a high-quality product, I highly recommend Growth Digital!

Courtney Atkins

Growth Digital were amazing; they were very quick and so helpful. Heath was so great to work with and put together our website, very professional and highly recommended for anyone wanting to complete a website!

LA Accounts

Was a pleasure working with Heath to create a fantastic website. He was very helpful and prompt in answering any questions that we had. We can’t recommend Growth Digital enough.

Karin McInerney

The Growth Digital team did a fantastic job fixing up my website and were great to work with – endlessly patient and accommodating. I’m very happy with the end-result. Highly recommended!

Klara Truden

Working with Growth Digital on our new website was an incredibly smooth and positive experience. The entire process was clearly explained, well-organized, and professionally guided from start to finish. The end result is excellent — we’re truly proud of our new site. The team was professional, courteous, and a pleasure to work with. A special thank you to Heath for his patience and support throughout the project. I can wholeheartedly recommend Growth Digital and would not hesitate to work with them again in the future.

Bunarong Aquarium

Growth Digital is very professional and exceeded my expectations for an updated website. Great communication with Heath through out the process and was completed in said time frame. Can highly recommend.

Peter M

Very happy, they kept in good contact with me throughout, were well priced and provided exactly what I was after. Well done Growth Digital.

Travis Mcnaught

I’d definitely recommend this company for building a website and SEO. I had dealings with Jignesh & Heath and our company couldn’t be happier with the design and layout of our website. They made the process extremely easy and smooth, with explaining and answering questions that we had throughout the process. Heath was great to deal with and always quick with his work and with prompt response to my questions.

Dealivered

We recently worked with Growth Digital to set up our website and were extremely pleased with the entire experience. From the initial consultation to the final launch, Heath was professional, knowledgeable, and incredibly supportive. He took the time to understand our needs and ensured everything was running smoothly before going live.

YL

Big thank you to Heath and Jignesh! They were able to cater to my needs and freshen up my shopify store. From start to finish they were very transparent, knowledgeable and also competitive with pricing. Would definitely recommend them to anyone.

Kwong Keet Chan

This team is fantastic from first encounter to finished project. It was a pleasure to deal with Jignesh and Heath in the whole process. They were friendly, professional, patience and get things done promptly and to-the-point. We got our e-commerce store moved from Ecwid to Shopify and nothing is too big or too small to enquire or explore. More than satisfied with the result.

Lea Simmonds

Was very happy with Heaths service and setting up our Website.

Tendai Makanyanga

It was an excellent experience working with Growth Digital. Jignesh, Heath and the team were responsive to our needs setting up our business website, Tutum Mental Health. They were great teachers along the way as well. We would highly recommend this company.

Dave Sullivan

Jignesh and Heath provide an excellent service. My new website professionally reflects my product. One of my core requirements was the website needed to be easy to navigate and understand. My expectations were exceeded. All of my requests were promptly responded to and communicated back to me. I am not all that Tech savvy however, I was respected, and time was taken to explain some of the more complex issues with me. They are patient.

Leathercare Melbourne

Huge thanks to Growth Digital for an awesome website and SEO work! The team was super easy to work with, and the results speak for themselves — our site looks great, and we’re getting way more traffic. Highly recommend!

Antoinette Braybrook

Very thorough, responsive and supportive. I am new to Shopify and learning a lot from Heath. Thank you.

Karen Wykes

I’m thrilled with my new website from Growth Digital! It’s professional, easy to navigate, and loads quickly. The customer service was outstanding — every request was met with patience and efficiency. I highly recommend Growth Digital for website development!

Ioanna Panou

Growth digital has exceeded my expectations. I am very happy with my ecommerce website. Heath has always been very professional and I feel that it is a company that I can rely on for ongoing support.

Numbers

Real results. Real growth.

Behind every number is a successful partnership, measurable results and years of digital marketing expertise.

$580M+

Revenue Generated

Tracked across client stores and campaigns.

55,000+

Sales Generated

Orders driven through ecommerce builds and ads.

15,500+

Leads Generated

Qualified enquiries delivered to client inboxes.

$150M+

Ads Spend

Managed across Google, Meta and more.

250+

Clients Engaged

From sole traders to national brands.

20+

Team Members

Australian-led, with global specialists.

18+

Years of Experience

Senior people on every project.

10+

Years of Business

And still growing every year.

Where we work

Different cities, different lists.

Melbourne

Melbourne has one of the highest concentrations of fashion and lifestyle ecommerce brands in the country, which means inbox competition is fierce and generic campaigns get ignored fast. Sharper segmentation and genuinely well-designed creative matter more here than in less crowded markets.

  • Fashion & lifestyle ecommerce
  • High inbox competition
  • Advanced segmentation
  • Creative-led campaigns
  • Repeat-purchase flows
  • Loyalty & VIP programs

Sydney

Sydney’s larger enterprise and multi-brand ecommerce operations tend to need more complex segmentation — multiple customer tiers, high-value B2C purchase cycles and integration with an existing marketing stack rather than a standalone Klaviyo setup. Accounts here are usually bigger and more technically involved than a typical single-store build.

  • Enterprise ecommerce email
  • Multi-brand segmentation
  • Marketing stack integration
  • High-value B2C flows
  • Complex customer tiers
  • Enterprise account management

Brisbane

Brisbane’s fast-growing DTC and ecommerce scene is often where email marketing becomes the first serious retention channel a business adopts, usually after relying purely on paid acquisition. There’s real headroom here for flows that most local competitors still haven’t built.

  • DTC & growth-brand email
  • First-retention-channel setup
  • Klaviyo onboarding
  • Foundational flow building
  • Growth-market strategy
  • List-building fundamentals

Perth

Trade and B2B businesses in Perth use email marketing far less than retail does, which leaves genuine room for lifecycle nurture sequences in industries that don’t typically think of themselves as “email marketing” businesses. Quote follow-ups and long sales-cycle nurture flows tend to outperform generic newsletters here.

  • B2B lifecycle nurture
  • Trade & resources email
  • Quote follow-up flows
  • Long sales-cycle nurture
  • Underused-channel opportunity
  • Regional list segmentation

Adelaide

Adelaide’s ecommerce and local brands typically run smaller list sizes than the eastern capitals, which changes the segmentation approach — fewer, more meaningful segments rather than granular slicing that a smaller list can’t really support. Wine and tourism businesses also see genuinely strong seasonal sending patterns around harvest and travel periods.

  • Small-list segmentation
  • Local ecommerce email
  • Wine & tourism seasonal sends
  • Quality-over-quantity segments
  • List growth strategy
  • Local brand nurture

Gold Coast

Tourism and hospitality bookings drive a genuinely strong seasonal sending calendar on the Gold Coast, with abandoned-booking flows mattering just as much as abandoned-cart flows do for retail. Event and school-holiday timing shapes when campaigns actually land, not a flat monthly schedule.

  • Tourism & booking flows
  • Abandoned-booking sequences
  • Seasonal campaign calendar
  • Event-driven sending
  • Hospitality email strategy
  • Interstate audience segments

Canberra

Canberra’s B2B and professional-services lean means email marketing here is usually built around longer nurture sequences suited to longer consideration cycles, rather than the fast-purchase flows that work for retail. Content depth and trust-building matter more than urgency-driven promotional sends.

  • B2B nurture sequences
  • Long consideration-cycle flows
  • Professional-services email
  • Trust-building content
  • Corporate & consulting audiences
  • Lower-frequency cadence

Hobart

Hobart’s food, wine and tourism brands typically run smaller list sizes than the mainland capitals, so segmentation here favours fewer, more meaningful segments over granular slicing a smaller list can’t really support.

  • Small-list segmentation
  • Food & wine email flows
  • Tourism & booking sequences
  • Statewide Tasmania campaigns
  • Seasonal sending calendar
  • Local brand nurture

Ready to turn your list into repeat revenue?

Send us your Klaviyo account — or just tell us what you’re currently sending — and we’ll show you what’s missing. No cost, no obligation.

Email marketing, done properly

Email remains one of the highest-return marketing channels available — but only when the flows are actually built, the list is segmented properly, and deliverability is managed rather than assumed. A dedicated email marketing agency in Australia earns its fee by getting all three right, not just sending the occasional newsletter.

We manage email marketing for businesses across Melbourne, Sydney, Brisbane, Perth, Adelaide, the Gold Coast, Canberra and Hobart — list size and sending patterns shift from city to city, from high inbox competition in Melbourne’s fashion ecommerce scene to long B2B nurture sequences for Canberra’s corporate audience.

Read more

What does an email marketing agency actually do?

Beyond sending newsletters, most of the value sits in the automated flows running in the background — welcome, abandoned cart, post-purchase and win-back sequences that trigger off real customer behaviour. We also manage list segmentation, campaign design and copywriting, and the technical side of deliverability so emails actually reach the inbox.

Flows vs campaigns — what’s the difference?

Flows are automated and triggered by behaviour — someone joins your list, abandons a cart, or makes a purchase, and the sequence runs itself from there. Campaigns are one-off sends you schedule manually — a newsletter, a sale announcement, a product launch. Flows tend to produce the most consistent revenue since they’re always running; campaigns are where the bigger spikes come from around key dates.

What does email marketing cost in Australia?

Typically a monthly retainer covering flow building, ongoing campaign design and management, separate from your Klaviyo (or equivalent platform) subscription cost, which scales with your list size. Cost depends on how many flows need building initially and how many campaigns you want sent each month — we’ll scope it against your actual list rather than quote blind.

Why deliverability matters more than people think

A perfectly written email that lands in spam or the promotions tab might as well not have been sent. Sender reputation, proper authentication (SPF, DKIM, DMARC) and regular list cleaning all affect whether your emails actually reach the inbox — and once a sending domain’s reputation drops, it takes real, deliberate work to rebuild it. We treat deliverability as infrastructure, not an afterthought.

FAQ

Questions, answered.

Do I need Klaviyo, or can you work with my existing platform?

Klaviyo is our default recommendation for most ecommerce businesses given how deeply it integrates with Shopify and WooCommerce, but we work with other platforms too if you’re already set up elsewhere. If you’re starting fresh, we’ll talk through why we recommend Klaviyo specifically for your situation rather than assuming it’s the only option.

How long before email marketing starts producing revenue?

Flows like abandoned cart and welcome series can start generating revenue within the first week or two of going live, since they’re triggered by behaviour that’s already happening. Building the full picture — segmentation, campaign cadence and list growth — compounds over a few months as the list and the data behind it both grow.

What flows should every business have?

At minimum: a welcome series for new subscribers, an abandoned cart sequence if you sell online, and a post-purchase flow to encourage repeat business. Beyond that it depends on your business — win-back campaigns, browse abandonment and VIP flows all add value once the fundamentals are in place.

Is there a lock-in contract for email marketing?

No. Your Klaviyo (or equivalent) account stays under your own ownership throughout, and we work month to month. If you ever leave, every flow, segment and piece of list data stays with you.

How do you measure if email marketing is working?

Revenue attribution is the number that actually matters — how much each flow and campaign is directly generating, not just open and click rates. Monthly reporting breaks this down by flow and campaign so you can see exactly where the revenue is coming from.

Will sending more emails annoy my list?

Not if the segmentation is right — the goal isn’t sending more to everyone, it’s sending the right message to the right segment at the right time. Proper list hygiene and engagement-based segmentation actually reduce unsubscribes and spam complaints compared to blasting the same email to an entire unsegmented list.

Do you only work with businesses in Melbourne, Sydney, Brisbane, Perth, Adelaide, the Gold Coast, Canberra and Hobart?

No — those are simply the cities where list composition and sending patterns differ enough to be worth calling out specifically. We manage email marketing for businesses anywhere in Australia; the strategy is built around your actual customers and their behaviour, wherever they are.